sari whas our trip guide to phi phi island and everiting whas amazing the personal so kind and perfect

  An amazing unforgettable must do experience. Myself and my girlfriend went on the full day Phi Phi island tour with our tour guide Hasan and the boat crew. The tour... read more and the views were amazing but the service from the crew in particular Hasan was what made it so much better. He was very helpful and offered to take individuals that wanted a little more out of the trip that little further.
Overall highly recommend using Sea Eagle Tours

  We are a family of 5 and we engaged Sea Eagle Tour to Phi Phi Island.
The service with the full day tour package was awesome! Great service and friendly... read more tour guide whom explained every attraction for u in detailed. Overall we had a pleasant trip and will recommend it to everyone.

  Today, our guide who named Dear. She so kind and helpful. She give me a very nice devices and she gave me an useful information. Moreover, she always take care... read more us and she always take a photo me. She is a professional guide. Come and enjoy with me together. Great Service and Wonderful trip.

  Sari and Anne has been good and professional. Sari is very enthusiastic and can tell that she loves her job. She is helpful and always smiling and energetic!! They... read more rearrange the tour itinerary so that we can have maximum experience in each location. What i like best is the snorkelling part though the waves are abit strong from the boat. Nevertheless, theres alot of colourful fishes that we saw. We saw alot of Monkeys at Monkey Bay as well. But do understand that monkeys are not always there, so good luck!! The lunch was okay! Thank you Sari and Anne for singing the birthday song and the cake ♡ Hope to have this two as the guide for other tours in the future.

  We booked this tour thru Get your Guide. In turn they are managed by another company called Trip Store Krabi. We have asked a full refund plus compensation for the... read more items lost. They all seem to be passing the ball and the blame. Therefore, I will be pursuing this with the authorities.
Below is what happened during the day: the fun part, the not so fun part and the life threatening part at the end, so keep reading.

We started the tour which picked us up from our hotel with some other passengers. We arrived at the port where they checked our details and made us sign an insurance form. I still do not know what it covered since they gave us no details.

We boarded the boat, we were about 25 tourists, including 4 children and one baby. The sea was choppy, very choppy, but I thought nothing of it as I grew up in the Caribbean Sea and I don’t get easily scared. The waves were splashing the boat at this point and at this point a few people started vomiting, including my son.

We visited a few islands and then had lunch at a horrible, dirty and super crowded place. The food was bad, substandard quality and we are lucky not to have got food poisoning.

Then we skipped Maya Bay because the seas were too rough, but they took us to a lagoon for a swim That was the only nice part of the trip, but the worst was to come.

After the lagoon, we started sailing back. The sea was rough and the waves were 2 to 3 meters high and nearly as big as the boat. Then suddenly we got struck by a giant wave much bigger than our boat. One of the waves destroyed the windshield of the boat, two people fell on the boat, one of them was my daughter and the force of the wave ripped the baby out of her mothers arm. The fast action of the tourist sitting next to her saved the baby’s life by not allowing the baby to go overboard of the boat. People lost shoes on the boat, the flooding destroyed my camera and I imagine it destroyed every piece of equipment everyone else had. My family and 2 other tourists who we are all excellent swimmers, decided to put on the lifesaving jackets because we were terrified. None of the crew members suggested to put on the life jackets to anyone, not even for the people who could clearly not swim or even save their children in case they went overboard, until I suggested that the others put them on. We continued the journey but the weather was so bad, we had to make an emergency stop at Chicken island, we were there for about 10-15 minutes. People were panicking.

When we came back to the hotel, I realised what we had gone thru and the negligence of the tour operator, who put financial gain, before people’s safety. For a starter, no one was warned that there were weather warnings. The warnings were so serious they had been published in a newspaper the day before the tour. The authorities warned all ships to proceed with caution, and small boats to stay ashore. Considering they still thought it was OK to go out and that there was not a policy of wearing life jackets, we could have all died, and I’m not exaggerating. Just read other reviews and do a search on google how many tourists have died in similar weather conditions as we experienced yesterday. As a tourist you are not supposed to know when you are trusting your lives to a tour operator. The tour should have been cancelled completely. At this point I am demanding a full refund and also the insurance I signed to cover the costs of my camera.

If you value your life, spend your money somewhere else, do not feed the pockets of greedy tour operators.